Privacy Policy

Last updated: 6 January 2026

At Elevelle, we're committed to protecting your personal data and being transparent about how we use it. This Privacy Policy explains what information we collect, how we use it, and what your rights are.

1. Who We Are

Elevelle is operated by Elevelle Ltd, a UK-registered company.
Registered office: 3 Chapel Street, Congleton, England, CW12 4AB
Contact: contact@elevelle.co.uk

2. What Information We Collect

We collect personal information you provide to us, such as:

• Name and email address when you register or join our mailing list
• Payment details if you subscribe (handled securely by Stripe via Circle)
• Any information you post within the Circle platform

3. Why We Collect Your Data

We collect and use data to:

• Provide you with access to the Elevelle platform and content
• Manage subscriptions and billing
• Send you relevant email communications
• Improve our services and user experience
• Meet legal and regulatory requirements

4. Our Lawful Basis for Using Your Data

Under UK GDPR, our lawful basis includes:

• Contract: to provide access to your subscription
• Consent: when you opt in to marketing emails
• Legitimate interests: to maintain and improve our services

5. Third-Party Services

We use the following third-party tools that process your data securely:

• Circle: community and content platform
• Stripe: payment processing (via Circle)
• Google Workspace: email and storage

6. How Long We Keep Your Data

We keep your data for as long as you have an active account or subscription. We may retain certain records to comply with legal or tax obligations. You can ask us to delete your data at any time. We may retain financial records for up to 7 years in accordance with HMRC guidance.

7. Your Rights

You have the right to:

• Access the data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent for marketing
• Lodge a complaint with the ICO (ico.org.uk)

8. Data Security

We use secure systems and tools to protect your data and limit access to only those who need it. We also recommend you protect your account with a strong password.

9. Changes to This Policy

We may update this policy as Elevelle evolves. We will post updates on the platform and notify you if the changes are significant.

10. Contact Us

For any questions about this policy or your data, contact: contact@elevelle.co.uk